Plans change. Here’s the process.

An enquiry, free fit call, or community waitlist signup has no teaching charge. There is no community membership payment to cancel through the waitlist. The following policy applies when a paid lesson or private coaching subscription is actually confirmed. Your agreement and checkout must provide the total price and a way to contact us before payment.

Separately purchased lessons

You can reschedule or cancel a Starter or additional lesson with at least 24 hours’ notice. A timely cancellation can receive a refund instead of a credit. With less notice, or if you do not attend, the session is normally treated as used. We allow a first-time courtesy exception for a genuine disruption; contact us as soon as you can.

If the teacher cancels

You can choose a new appointment or the appropriate refund for the undelivered service. A teacher-cancelled lesson does not consume your coaching allowance.

Private monthly coaching

You can stop the next renewal using the billing-management instructions provided with your subscription, or contact us for help. We confirm the effective date. Already-paid service remains available through the current paid period under its terms.

There are two included lessons per paid billing month. A timely cancelled appointment can be rescheduled within that period. One unused lesson may roll forward once for 30 days, without accumulating indefinitely. Cancelling a lesson does not automatically cancel or refund the subscription. A late cancellation or no-show normally consumes that lesson, subject to the courtesy exception.

Undelivered coaching and refunds

If the teacher cannot deliver the agreed service, we extend the relevant service or refund the undelivered portion. For voluntary service-breakdown refunds, the CAD $299 base price is allocated as CAD $125 per included lesson and CAD $49 for the monthly plan and support. The calculation refunds undelivered lessons, the unused time-proportion of the support period, and any undelivered prepaid local supplement. Any required consumer refund takes precedence over this calculation.

Payment refunds require a separate payment-provider action; calendar cancellation alone is not a refund. We confirm the amount and outcome. We do not automatically deduct payment-provider fees from your refund. Provider processing time can affect when the money appears in your account.

Request a change

Use your booking-management link where available, or contact FutureReadyAI using the enquiry form. Include the appointment date and booking reference if you have one. Do not send card or bank details. This policy does not remove any cancellation or refund right that applies to you.